29. Sep, 2016

BBC: Ambulance

 

Trailer: http://bbc.in/2d6fFyb

 

http://www.bbc.co.uk/iplayer/episode/b07xst16

 

An unprecedented insight into the London Ambulance Service, from the highly-pressurised control room to the crews on the streets, Ambulance provides an honest 360-degree snapshot of their daily dilemmas and pressures.

The first episode reveals the dilemmas faced by the London Ambulance Service as they are forced to bump patients down the queue so they can prioritise the sickest, deal with time-wasters and cope with the ever-present threat that a major incident is just a 999 call away.

An ordinary day in London means dozens of car crashes, overdoses, suicide attempts and - statistically - 28 cardiac arrests, where every second can make the difference between life and death. By 11.00am, seven cardiac arrests have already come in, and now there are two more people fighting for their lives. As one crew battles through traffic to try to save a dad of two, across the city, another faces a difficult decision - whether to stop resuscitating their patient, knowing full well the impact it will have on the family.

The brain of the service is the control room and, when a number of stabbings, suicide attempts and a double shooting flood the 999 phone lines simultaneously, they threaten to overwhelm the service. And when there is an unexpected spike in 999 calls - far outstripping the number of ambulances available - drastic action has to be taken. Some emergency callers have to be told an ambulance cannot come to them so that the service can prioritise reaching those in most urgent need. Multiple calls about an explosion in a flat come in and herald the control centre's worst fear - now, the whole of the London Ambulance Service has to step up.

 

Following this programme, the BBC has provided links to organisations that can provide information and support on some of the issues raised in the series. The topics are as follows:

 

Emotional Distress

If you are feeling emotionally distressed, the following organisations may be able to help.

Samaritans is available 24 hours a day for anyone struggling to cope and provide a safe place to talk where calls are completely confidential.
Phone: 116 123
Email: jo@samaritans.org
Visit the Samaritans website

Breathing Space offers a confidential phone and web based service for people in Scotland experiencing low mood, depression or anxiety.
Phone: 0800 83 85 87 (Mon-Thu 6pm-2am, weekends 6pm-6am).
A BSL service is also available via the website.
Visit the Breathing Space website

Community Advice & Listening Line offers emotional support and information on mental health and related matters to people in Wales.
Phone: 0800 132 737 (24/7) or text "help" to 81066.
Visit the Community Advice & Listening Line website

Lifeline provides support to people suffering distress or despair in Northern Ireland, regardless of age or district.
Phone: 0808 808 8000 (24 hours a day)
Visit the Lifeline website

PAPYRUS offer support, practical advice and information to young people considering suicide and can also offer help and advice if you’re concerned about someone you know.
Phone: 0800 068 41 41
Visit the PAPYRUS website

Survivors of Bereavement by Suicide exists to meet the needs and break the isolation of those bereaved by the suicide of a close relative or friend.
Phone: 0300 111 5065 (9am to 9pm daily)
Visit the Survivors of Bereavement by Suicide website

Addaction has services throughout England and Scotland that help adults, young people and their families recover from addiction and substance misuse problems.
Visit the Addaction website

AddictionNI provides support and treatment to people affected by alcohol or drug addiction in Northern Ireland.
Phone on 0289 066 4434
Visit the AddictionNI website

Alcoholics Anonymous provides opportunities to share experience, strength and hope to recover from alcoholism.
Phone: 0800 9177 650
Visit the Alcoholics Anonymous website

Alcohol Focus Scotland works to reduce alcohol harm by providing information on alcohol consumption, how to recognise problem drinking and how to help someone with a drink problem.
Visit the Alcohol Focus Scotland website

Drinkline is a confidential helpline for those worried about their own or someone else's drinking. They can put you in touch with your local alcohol advice centre for help and support.
Phone: 0300 123 1110

FRANK provides a confidential service to anyone wanting information, advice or support about any aspect of drugs.
Phone: 0300 123 6600
Minicom: 0300 123 1099
Online chat facility (2-6pm weekdays)
Visit the FRANK website

Know the Score provides confidential drugs information and advice across Scotland.
Phone: 0800 587 5879 (8am-11pm daily)
Visit the Know the Score website

The Wales Drug And Alcohol Helpline is a bilingual helpline providing information or help to individuals, their families, carers, and support workers.
Phone: 0808 808 2234 (24/7)
Visit the Wales Drug and Alcohol Helpline website

COAP, Children Of Addicted Parents And People provides support for young people living with a family member's addiction to drugs, alcohol or behaviour such as gambling.
Visit the COAP website

MAMAA provides a free, specialist support & advocacy service to those who have been victim to serious violence and/or bereaved by homicide.
Phone: 020 8207 0702
Visit the MAMAA website

Victim Support provides emotional and practical help to victims or witnesses of any crime, whether or not it has been reported to the police.
Phone: 0808 16 89 111 (weekdays 8pm-8am; weekends 24 hour service)
Visit the Victim Support website

Victim Support NI offers emotional and practical support to all victims and witnesses of crime across Northern Ireland.
Phone: 028 9024 3133
Visit the Victim Support NI website

Victim Support Scotland offers emotional and practical support to all victims and witnesses of crime across Scotland.
Phone: 0845 603 9213
Visit the Victim Support Scotland website

The British Heart Foundation provides care, support and a range of information for everyone living with heart disease.
Phone: 0300 330 3311
Visit the BHF website

Chest Heart & Stroke Scotland offers confidential information and support to people with a condition, their families and carers.
Phone: 0808 801 0899
Visit the Chest Heart & Stroke Scotland website

Northern Ireland Chest, Heart and Stroke (NICHS) runs services across Northern Ireland to help people and their families to meet the challenges of living with chest, heart or stroke conditions.
Phone: 028 9032 0184
Visit the NICHS website

Heart UK provides information, dietary advice and support for anyone who has suffered a heart attack or has high cholesterol. Advice in Punjabi, Urdu and Hindi is available on Fridays.
Phone: 0845 450 5988 (weekdays 10am-3pm)
Visit the Heart UK website

Myheart network offers help, support and information to young people who are coping with a diagnosis of a heart condition.
Visit the Myheart network website

Sands supports anyone affected by the death of a baby that has died before, during, or shortly after birth and offer telephone support and online message boards.
Phone: 0207 436 5881
Visit the Sands website

Miscarriage Association offers support and information to anyone affected by miscarriage, ectopic or molar pregnancy.
Phone: 01924 200799 (Mon-Fri 9am-4pm)
Visit the Miscarriage Association website

Child Bereavement UK supports families when a baby or child of any age dies or is dying, or when a child is facing bereavement.
Phone: 0800 02 888 40
Visit the Child Bereavement UK website

The Child Death Helpline offers support to anyone affected by the death of a child of any age, from prebirth to adult, under any circumstances, however recently or long ago.
Phone: 0800 282 986 (Mon-Fri 9am-5pm)
Visit the Child Death Helpline website

 

Road Traffic Collisions:

The Brake helpline offers emotional support and practical information and help if you have been bereaved or seriously injured by a road crash, or if you are supporting someone affected in that way.
Phone: 0808 8000 401 (Mon-Fri 10am-4pm)
Visit the Brake helpline website

RoadPeace provides emotional and practical support to those bereaved or injured in a road crash.
Helpline: 0845 4500 355 (Mon-Fri 9am-5pm)
Visit the RoadPeace website

SCARD - Support and Care After Road Death and Injury provides support to anyone who has been affected following a road incident.
Phone: 0845 123 5542 (Daily 9am - 9pm)
Visit the SCARD website

 

http://www.bbc.co.uk/programmes/articles/14xl8f1B5j3dcR2YdXr7rx2/information-and-support-ambulance