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In 2012 - 13 there were more than one million emergency readmissions within 30 days of discharge, costing an estimated £2.4 billion.
Safely Home - What happens when people leave hospital and care settings?
Posted on 21/07/15
We focused on the experiences of older people, homeless people, and people with mental health conditions – three groups for whom the consequences of a failed discharge process were particularly detrimental.
The public’s experience of the discharge process :
In a YouGov survey of 3,495 people across England:
+ 18% of people who have been discharged from hospital in the last three years did not feel they received all the social care support they required after leaving hospital.
+ 1 in 4 (26%) people felt their friend/relative who had been discharged from hospital in the last three years did not receive the social care support they needed.
+ 1 in 5 (21%) did not feel they were fully involved in decisions concerning hospital treatment and planning discharge, and the same proportion (22%) felt their friend/relative was not fully involved as an equal partner.
+ 1 in 8 (12%) did not feel they were able to cope in their own home after being discharged from hospital. 1 in 4 (24%) did not feel their friend/ relative were able to cope.
+ 14% did not know who to contact for further help following treatment, 18% of people felt their friend/relative did not know who to contact.
The first three months after discharge are a time of particularly high suicide risk; this is especially true within the
first 1-2 weeks. Between 2002-12 there were 3,225 suicides in the UK by mental health patients in the post-discharge period, 18% of all patient suicides. Our analysis of NHS data from mental health hospitals suggests that one in five patients is still not being followed up with within seven days of a hospital discharge. It is vital that people are contacted after leaving services and that crisis support is available.
Have a look at the website at www.healthwatch.co.uk/ and you can locate your local Healthwatch .Alternatively you can phone or email:
Tel 03000 68 3000 or e-mail: firstname.lastname@example.org