Useful Police–led websites offering advice are:
Useful contact details for victim support:
- Crimestoppers: 0800 555 111
- Anti-terrorist Hotline: 0800 789 321
- British Transport Police: 0800 40 50 40
- Victim Supportline:
0845 30 30 900
- Action Fraud: 0300 123 2040
- NSPCC Helpline: 0808 800 5000
In 1986 Suzy Lamplugh, a 25
year old estate agent, disappeared after she went to meet an unknown client. She has been presumed murdered and was legally declared dead in 1993. To date her body has not been found. Her parents, Paul and Diana Lamplugh, believed that Suzy, like most
people at that time – and even now – was simply unaware of the possible dangers that individuals can face in society. Paul and Diana founded the Suzy Lamplugh Trust to highlight the risks people face and to offer advice, action and support to minimise
What The Suzy Lamplugh Trust does:
•Helping and supporting people - through the provision of free safety tips, managing the National Stalking Helpline; selling targeted resources to help people improve their personal safety
•Education – training of organisations and individuals in personal safety through in-house training and open access courses; publishing guidance; providing workplace support and consultancy
•Campaigning – working in partnership
with other charities, private and statutory organisations; raising awareness; influencing policy makers
General enquiries or information about personal safety: firstname.lastname@example.org
Enquiries about personal safety training: email@example.com
General Enquiries: 020 7091 0014
(Phone lines are open Monday to Friday from 9.30am until 5.00pm)
(There is a Contact form available online)
We are a network of specialist sexual assault referral centres (SARCs) located across London and open 24/7. Our three centres work closely together to
ensure that the same level of service is provided wherever a victim of sexual assault presents.
By providing a good, immediate service, we can reduce the risk of long-term problems as well as preventing the loss of evidence, which is crucial if rapists
are to be convicted and prevented from committing further assaults.
We are centres of excellence and our work is internationally recognised as gold standard in the field. Since opening in 2000, we have welcomed more than 20,000 people for specialist
care after rape or sexual assault.
Making an appointment :
We are available to help you 24 hours a day, 7 days a week. You don’t have to be referred or speak to the police to see us. And
you can pick which Haven you prefer to come to.
But you must phone us first to make an appointment.
We have three centres across London.
•Camberwell (south London): 020 3299 1599
•Paddington (west London): 020 3312 1101
•Whitechapel (east London): 020 7247 4787
If you report the rape or assault to the police first, they will organise your visit to the Havens and take you to the nearest one.
Victim Support is the independent charity for victims and witnesses of crime in England and Wales. We were set up 40 years ago and have grown to become the oldest and largest victims' organisation in the world.
How to contact us:
If you've been a victim of crime and would like our help there are several ways to get in touch:
Contact the Supportline. They'll give you information and support over the phone and
can direct you to your nearest office. Call on 08 08 16 89 111.
Please note: the best
way to request information or support through the website is through our callback facility. If you prefer, you can still email us, but bear in mind that sending personal information about yourself or your situation over a standard email is not secure.
If you've reported a crime to the police you can expect to hear from us within a couple of days. If you told the police not to pass your details on to us you won’t hear from us,
but if you’ve changed your mind you can contact us anytime.
You don’t have to report a crime to the police to get our help.
The crime that affected you doesn’t have to be recent. You can contact us days, weeks, months or even
years after the experience.
We're an independent charity so you can talk to us confidentially without involving the police or other parts of the criminal justice system.
There are links to the following organisations from this website:
•Ask the Police
•BBC Watchdog: consumer advice
•Code for Victims
•Crown Prosecution Service
Service: victims and witnesses
•Crown Prosecution Service: victim personal statements
•Cruse Bereavement Care
•Digital stalking: a guide to technology risks for victims
and Human Rights Commission
•Family Planning Association: find a clinic
•Financial Fraud Action UK
•Foreign and Commonwealth Office
•From report to court: a handbook for adult survivors
of sexual violence
•Get Safe Online
•Gov.uk benefit enquiry line
•Gov.uk Claim compensation for a criminal injury
•Gov.uk Crime, justice and the law
•Gov.uk Consumer rights
•Gov.uk domestic violence and abuse
•Gov.uk Find your local council
•Gov.uk Get help if you’re a victim of crime abroad
•Gov.uk Going to court as a victim or witness
How to contact the police
•Gov.uk National Fraud Authority
•Gov.uk Rape and sexual assault abroad
•Gov.uk Reducing knife, gun and gang crime
•Gov.uk Report a rape or sexual assault
•Met Police fraud alert
•Ministry of Justice
•National Association for People Abused in Childhood
•National Offender Management Service
•National Stalking Helpline
•National Stalking Helpline
•Network for Surviving Stalkers
•NHS: find services
•Ofcom – how to complain about TV, radio or on demand services
guidance – media attention following a death
•Post traumatic stress disorder
•Press Complaints Commission
in the Crown Courts
•Restorative Justice Council
•Stop Learning Disability Hate Crime Helpline
•Terrence Higgins Trust
•Which? Consumer Rights
provides a confidential telephone helpline offering emotional support to any individual on any issue. The Helpline is primarily a preventative service and aims to support people before they reach the point of crisis. It is particularly aimed at those who are
socially isolated, vulnerable, at risk groups and victims of any form of abuse. SupportLine is a member of the Helplines Association. SupportLine also provides support by email and post.
01708 765200 (hours vary so ring for details)
Post: SupportLine, PO Box 2860, Romford,
Essex RM7 1JA
The website has links to organisations that may be of help with the following
•Armed Services and Ex Services
•Autism / Aspergers
•Bullying (Cyber Bullying)
Abuse - Survivors
•Live Your Dreams
•Offenders & Family Support
•Parents (Talking to)
•Power to Change
•Rape & Sexual Assault
•Refugees / Asylum-Seekers
•Self Injury / Self Harm
•Support (Children & Young People)
Remember, if you want to speak directly with a SupportLine worker in confidence, please call 01708 765200